Solved Remove Un Phone Line Just Cut It Virgin Media Community. Plug the cables into the hub. The Openreach master socket should only be used for their broadband and/or landline with one of the providers that uses their cables. Plug the microfilter into the empty socket. Phone. Browse Virgin Media Virgin Media Community. Various cable mediums are used in modern systems to transmit data. If you have more than one phone socket connected to the same phone line in your property, the wiring from the master socket to the other extension sockets can cause interference. So in steps, it's: 1. Estonia and the Netherlands have already switched. 2. If the problem goes away, then the fault lies with your wiring or devices. After I have a BT line. If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side. Account - Cable. My Virgin Media App. Top 5 common phone line faults affecting landline adsl nbn solved remove un just cut it virgin media community 4936267 how the internet works submarine fiber brains in jars and coaxial cables ars technica dead but still or drops out noisy ly no wall socket at installation 4832746 requirements for electric service connections 120w dc vehicle. If you plug it into a phone socket or extension, it just won't work. Phone. For much more detail. Hello sophieboulter1. Switching from Virgin Media to Vodafone. Phone. One to power the router up. The telephone "Wall socket A" is reconnected to the master socket as the Line in and take over from the old copper wires that come into the property from the street. Stay safe online. Stream from Virgin Media. 0 Kudos. You may find it is just a cable coming in through the wall, in which case a simple adaptor is what is needed. Master Socket 5c connection going loose. Anything beyond the socket where the external line comes in can be removed. View landline set up guide Hi, this video is a very quick example of how to wire up a nte5 master socket as found in the UK on BT and Virgin media telephone lines. Yeah, £122 . The only active cable which feeds both sockets is the Virgin cable (leading off to the right and outside to Virgin box). Hi, this video shows you how to change a very old BT 2/1a master socket into a newer NTE5a master socket so you can then test your line using the test socket. Wiring fm connect diagrams ntlSubmarine coaxial brains Dvr. Obi202 To Phone Extension Uk Voip Forums. Except the instructions tell me to disconnect the coaxial cable and put a cover on the socket. VM BB TV Landline. On activation day unplug your old hub and power cable. To ensure the best connection and maximum safety, the wires must be connected correctly. They use a separate “circuit” to talk to the headend telephone exchanges. If your "master socket" is connecting by 2 and 5 then its not a master socket, the. This essential wiring diagram provides an easy-to-understand overview of the steps that need to be taken in order to properly install and configure a modern telephone system. Account - Mobile. For a wires-free alternative, you could use a cordless phone setup. I have two wall sockets which say Virgin and two which say NTL, only the two NTL sockets have two connectors at the bottom, one labelled TV and one labelled FM. The Virgin wall sockets just have one connector at the bottom. Options. These 2 phones work fine pluged in via the one master connection that links to second via wireless. The original/old incoming telephone line from the street needs to be disconnected from the old telephone master socket to avoid feeding any new phone connection from the VM hub. Solved: Hi all, I am having my virgin media kit delivered Monday for quick self installation In worried I don't have correct socket can - 5181199Since TalkTalk is not sending people to preform installations, would my existing virgin sockets be suitable for switching without installation? I have openreach phone lines but fibre cables are exterior. SpeedBooking an engineer is easy with Virgin Media. Browse Virgin Media Virgin Media Community. Or call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. I've just moved into a new property and it has a Telewest Broadband outlet on the wall: Close to this there is a power switch. You don't need microfilters - not for your Hub or any other devices connected to phone sockets or extensions. Unfortunately we don't use the Openreach master sockets as they are BT only. Re: Connecting existing extensions to VOIP phone. This must be done at the time the line is changed over. We would like to show you a description here but the site won’t allow us. I would like to have the phone downstairs. You should have around 50V DC across those. When you place your order, we'll let you know. Power up your router and wait for an indication that it’s online. Cable broadband doesn't use the phone line, it uses the TV co-ax, hence the cable will be split when it enter the house (sometimes outside) one goes to the TV and the other goes to the broadband modem. Manage Your Account. The original/old incoming telephone line from the street needs to be disconnected from the old telephone master socket to avoid feeding any new phone connection from the VM hub back into. on 05-09-2023 20:36. It works fine and my router (which is the black box in Picture 2), is connected to it via a cable. No, any cables within the house can be touched as much as the householder wants to touch them. A Virgin Media wall socket is simply a point of entry into your home. First, you must determine which type of socket you have in your home. Hi, my master socket is located upstairs, previously when I had my wifi plugged to the master socket upstairs it had issues with connecting to devices downstairs. Apologies for any cabling issues. just moved in, can see the brown cable coming in from outside but there's no VM. 1. I've just updated to Hub 5 from Hub 3 the lights confused me a little bit and wish Virgin would update their site accordingly. Install an nte5a bt virgin openreach etc master socket. Don’t plug the power cable into a plug socket yet. I would like to have the phone downstairs. i had a look in my master socket just incase its the wiring my end and i have 4 wires in there, there is 2 orange and white and 2 blue and white, i have the orange and white wires on the a and b terminals, We would like to show you a description here but the site won’t allow us. However, if you'd like we can send out. 23 February 2015 at 11:40AM edited 4 March 2015 at 6:37PM. The new fibre phone line is designed to work with the same phones as the old copper line. Virgin Media Wall Socket Example 2. Virgin Media TV boxes need to be connected to a Hub so. We would like to show you a description here but the site won’t allow us. 5 Machine screws included. The cable wiring is the same as the Virgin Media Master socket. The house I moved to had VM, it has be renovated and I can see the cable wrapped around the telegraph post has not been connected to the house. hi, i am a new virgin media customer, ny broadband and tv have bothe been activated today, but my landline has not. The wiring for a virgin socket will vary depending on the system components being used, but there are some basic elements each diagram should contain. To progress with your broadband switch from Virgin Media to Sky, go to Sky’s website to order your new Sky broadband service. Lame. Ethernet cable is faintly easy to hide. the technician came and setup the hub and socket but he said there was no signal and there must be wrong with the underground wire that connects my apartment to the main virgin hub which is some yards away. Tried looking but can't see a way to book an engineer for this? Thanks. In response to Vikki_M. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. The good news is that Stephen has done a series of three genuinely useful and informative videos – charting everything from the Headend (data centre) sites to their DOCSIS Hybrid Fibre Coax Fibre-to-the-Premises ( FTTP) based broadband lines at a high level. Vonage 2nd line. to 'back-feed' a telephone connection from the new telephone socket upstairs next to the hub which, in turn is linked to the existing phone socket downstairs. Standard sockets were introduced, as part of the 'New Plan' wiring policy, to allow customers to easily purchase their own telephones, as required by Oftel, the phone regulator. as i know you have to run 3 core cable ( telephone cable , cat5 or 6 ) from master socket to every slave but not on a BT master socket. Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message. This is very easy to do and will only take a couple of minutes. on 12-04-2022 15:50. We would like to show you a description here but the site won’t allow us. Does the Virgin Media master socket need a power supply? [Deleted User] Posts: 409. 0 Kudos. 168. 1) At the master socket disconnect the exchange line. Virgin Media's Phone Master Socket. All forum topics; Previous topic; Next topic; 1 ACCEPTED SOLUTIONThe unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Whilst doing a bit of painting this old Type 52a block terminal/connection box came apart and the dial tone on the phone went. I've recently moved into a rental property and thought I was being prepared by setting up the Wi-Fi in advance. All the sockets are put in for you if they do not exist already e. This cable runs past the wall hole for the Virgin cable, so can I get this cut back and rerouted via the existing hole in the wall (currently occupied by the Virgin. Master Socket Issues And Sd Tests Plusnet Community. Has migrated me a week early,. The test socket of the back part of the downstairs 'master' socket. I f you are saying I need special phone sockets to support VM Fibre Phone well that is a short sighted way of upgrading. This only affects landlines. Solved Remove Un Phone Line Just Cut It Virgin Media Community 4936267. I have tried: Turning off 5ghz on the Hub settings - and tried to just use 2. Solved Remove Un Phone Line Just Cut It Virgin Media Community 4936267. For more information, select the type of broadband service you're planning to switch to on TalkTalk: Fast Broadband. Re: No Wall Socket for Quickstart. We have a virgin media wall socket. The Bt Openreach Mk4 Socket Wiring Diagram is set up to guide users through the installation process. Virgin Media. If you need to do this for a longer time, try dialing the following. We would like to show you a description here but the site won’t allow us. Reply. BT is initially proposing the SOGEA. on 27-10-2022 09:24. No, what you need to do is switch the extension wiring from the BT socket to the VM one. Admittedly these will make more sense if you already have a basic. The engineer would need to see and asses the requested location and they would advise on what cabling would be needed. #2. For a wires-free alternative, you could use a cordless phone setup. Step 2: Order your Virgin Media Broadband service. SSL coax is extremely versatile and can be used in several applications. The other is marked TV, & this is used for TV & Broadband. . • If you are coming from Virgin Media or getting a new broadband service, you can set up your Sky Hub on your activation date and then wait forOptions. Your internal wiring is connected to the back of this plate. 01/07/11 - 11:24 in Virgin Media TV and Phone #1. com. This can sometimes be improved by installing a small device. Winner: Tie. You can have an engineer arranged for this yes however you either need to phone VM or go to their main website and contact through the chat here or on whatsapp. Just to clarify (or bizarrely answer one of my own questions) which was On the front of the lower Master Socket (remember the faceplate has been removed) as per above photograph there is another cam type connection showing pins 5/3/2 which I believe is for hard wiring an internal telephone extension (ie voice). The wall box may be branded with the logos of an old cable TV company (not VM). #1. Do VM supply this and can I be provided with one. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. I’ve just moved in to my new house and the cable from my inside master socket isn’t connected in the outside box there is just two - 5199081. Dear Sir/Madam, With regrad to my newly contract with virgin media, unfortunately I could not find any wall socket at home. One of these lines is the outgoing line that carries signals to other sockets, devices, or networks. In regards to a Wall Socket, as mentioned by @jbrennand, we can get one of our Technicians to come out and install this for you but it would be at a £25 one-off charge. I don't work for Virgin Media. However it doesn't work at all. g. . Perhaps your master socket isn’t centrally located in your home, so some of your rooms are out of range of the Hub; or maybe you have an office at the end of your garden and your signal needs a boost to reach it. If the property has Virgin Media cabled up, it would only mean you need the Virgin services installed or connected to your property. I recently already mys first household and have been taking a face to which VM installation at the property. Turn on and start the Box. Which was great as that is in a better location than my master Socket was. Registration is fast, simple and absolutely free so please join our community today. Other broadband queries. Solved: I have one phone socket in my bedroom that no longer works. The ring wire will affect your connection no matter where you plug in your router, and even if you don't use the extensions. Therefore, in most home installations, where sockets are connected to each other by a single pair, you will only ever use the first “blue” pair. If you have Virgin cable TV, phone and broadband, that's potentially 3 new sockets - co-ax for the TV and the broadband and a bit of naff old copper wire for the phone which plugs into a socket similar to BT's one. The isolator has a terminator cap (marked below) fitted to the open end. 17: Community Champion. The video shows the best practice for termina. This cable runs past the wall hole for the Virgin cable, so can I get this cut back and rerouted via the existing hole in the wall (currently occupied by the Virgin cable) and a new master socket installed. Now go to your telephone wall socket (where you plug the phone into the line). Very cheeky question but I’ve just bought a property where the VM master socket box has been wedged in the very far bottom corner, in a completely useless place for a router/TV connection. You can only drive the sockets around the house from either the new Virgin media CV21 connection from the modem, OR from the old line. . 6%, while Virgin Media was only slightly behind with 65. on 27-10-2022 09:24. Hi, I’ve recently moved into a flat, befor ordering I checked if virgin media was already installed there ( it is, there is a virgin media box outside the property ), a lady from virgin media also came to the flat the day I moved in to collect the previous tenants hub, I ordered via live chat and they recommended the self set up so, I got the quick set. 0 Thanks Reply. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. This will clear the line of dial tone for a short time, allowing you to listen closely. Plug the cordless base. #3. 1 4. Engineer simply switch out Virgin faceplates for Openreach and changed wires, leaving me without my still active Virgin phone line. on 03-02-2023 12:54. Other companies had wall sockets with broadband and ethernet, but Virgin media has only broadband one. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Note: I'm posting this more as a rant than a plea for help, although my sanity could do with some assistance! So we've now got our old BT phone number ported to our shiny new Virgin Media phone socket and all that was. Please try the above first and come back to us if you still have no working line so we can carry out further diagnostics for you and arrange and engineer if necessary. You can also check for a loose cable as not all properties have a socket. If it’s a faint or intermittent noisy line try lifting the handset and dialing ‘1’. Jacopo Member. and "Once the landline cable has been attached to the adapter, you’ll need to plug this into the first grey on your hub (also known as RJ11). Baffled By Virgin Cabling Avforums. Disconnecting the ring wire at the master socket will do. I've just ordered Virgin Media cable broadband and phone. • Access your Hub by navigating to 192. I need to get in touch with - 5421552. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. These are the parts I could find, they were screwed into the end on the coaxial cable. However my master socket at the moment is in my sitting room. That suggests that you can remove it and cut the cable back. First things first, if you are switching to Vodafone then you need a new phone line put in unless you have a BT socket already in the property. Options. How To Connect Old Bt Master New Virgin Nte5 Avforums. 5) Disconnect the incoming wire to your old master socket (to disconnect from the old VM phoneline) 6) Connect the blue with white bands (pin 2), white and blue bands (pin 5) and orange with white bands (pin 3) to the blue connector on the new master socket that you have replaced. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. NTE5C OpenReach Telephone Master Socket + M3. The master phone socket is the main socket where the phone line enters your home, usually found in the hallway near the front door. Thank you again. " The hub is upstairs as previously said. Feb 10, 2007. Which is fine. In your first photo, remove the white adapter from the VM hub (top of the pic) from the #2 socket and plug it into the #1 socket immediately above. There will be two distinct input lines coming from each end of the socket. VM will rewire your home phone extensions to create a link between the phone socket on the VM hub and your existing phone sockets. First things first, if you are switching to Vodafone then you need a new phone line put in unless you have a BT socket already in the property. easy install. . Socket. Openreach would normally use the existing route that your telephone line would take. I don’t have a virgin wall socket to plug my hub into I don’t know what to do There is an Open Reach master socket but I don’t think that - 5364092. on 23-12-2022 10:31. Switching from Virgin Media (Reusing Master socket) Hi all, I have recently moved home and decided to stick with BT. Options. The beauty of using a QuickStart self-install kit for no extra cost is that it’s fast, easy and can save you making a £30 installation appointment. Your telephone service from any of the UK Service Providers, other than Virgin. Solved: I have one phone socket in my bedroom that no longer works. 3. Hi Rob Our master socket is in our front room physically. Our main phone connection is downstairs near to the original location of our hub. We would like to show you a description here but the site won’t allow us. The new Virgin Media has just gone in, but it does not come with a phone line, it just has a plug hanging out the back of the router similar to this:. I don't longer work there. You'll also need to make sure that the right materials are gathered. 0 Kudos. On unscrewing the master socket to check the wiring I noticed one of the wires was adrift, the set up is as follows :-2 terminal blocks:-terminal 1 = blankFind your master phone socket 8 Unplug everything from your master phone socket 10 Plug in your Sky Hub 12 Fit microfilters around your home 14 Connect PC (Windows 8) 16. Thread the tie through the slot/hole in the back of the faceplate. 0 RatingsHow the internet works: submarine fiber, brains in jars, and coaxial [diagram] wiring diagram for virgin media Virgin media wall socket wiring diagram. It's possible that there're some wires connected behind the scenes; but there really shouldn't be. Faceplates after second visit. . Connect your new cable between the Virgin Media Digital Hub and the new Master socket. My new provider is 5G so I didn’t need any of the existing connectors etc. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. The Openreach engineer did not need to come into the house to check anything and I had my Virgin Media cut off 2 weeks later. Please can someone explain which cable needs to connect into a new phone connector to plug into the adaptor virgin supplied? My telephone line has just been switched over to the new VoIP system plugging into my router. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. Next, connect the power cable. While ordering I asked how it would be handled, they said they'd use the existing BT copper. TP-Link TL-WPA4220T KIT 2-Port Powerline Adapter WiFi Starter Kit (Recommended) FAQ. I'm going to be getting virgin media installed in the near future and am currently undergoing a fair bit of building work in my house so want to take the opportunity to have the new internal sockets fitted in the best possible location for myself, rather than wherever is easiest for the engineer. Have tested all the wires so know which is which from hub to phone socket. However, if you'd like we can send out a technician to perform this work for you but there would be a £25 call out fee. Turn on your TV and get connected. No vm wall socket. BT expects to make up around 25% of its fibre network with fibre-to-the-home connections, offering speeds of up to 100Mb from spring 2011. Jul 22, 2008. You may be offered a switchover to a connection from the VM hub as an alternative to repairing the existing line. If you can get Quickstart, you can choose one of two delivery options. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Instructions Remove the lower part of the existing Virgin Media Master socket. Check out the purple envelope in the top right hand corner for a private message from me, and we can look into this for you. Moving from Virgin Media cable to TalkTalk wired. . This is designed to stop ingress from broadcast TV, Radio & Mobile phone signals, which could cause serious issues with your installation. It appears the Openreach cable was cut, the blue and orange are reconnected but green and brown are connected to blue/white and blue of the Virgin Media cable. They will do this free of charge but it will involve some degree of rewiring to make the necessary connections. Had virgin media install an new phone line today, they placed one master socket behind my tv and now my existing Bt phone and slave sockets don't work throughout the rest of the house. The phone line socket it’s in now is one we had when we moved ages ago yet the one in the other room used to be the main one and always works prior and when I went to check everything the other day the tv/bb socket is all ok but the phone socket is dead and no idea why as when it was moved I stressed to the engineer I wanted to make. . on a domestic hub you look at the values thus. Further exclusions & legal stuff apply. The video points out how there are sometimes six connectors on an extension socket, but only numbers 2,3 and 5 are used. All you need to do is contact Virgin Media and explain what the issue is. If upgrading from and old BT socket to an NTE5 connect 2 to the B leg and 5 to the A leg. See where this Helpful Answer was posted. . Unplug the phone and check another phone directly into the main socket ensuring this is. Virgin Phone Switchover. Plug into the wall socket Push the red label end of the white cable, into the wall socket. Hello all, I am trying to add a second phone point from my Virgin Media master socket. If you wish to go a head , change it with a NTE5 or ask Virgin for an upgrade to an NTE , but this will be expensive. There is normally a provision to extend from them, in a way that the extensions can be disconnected for testing. Your wiring is then disconnected from the network, and can cause no mischief. . VM use quality cable and quality crimped or compression F connectors (Screw on F connectors not allowed). Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. if its possible in parallel but its not a big problem if you run an series. 100. I have had Virgin Media during the last year, but have now requested Vodafone broadband. . Re: I need a Virgin Media Wall Socket. A second cable, the Ethernet, to deliver the internet from the router to the computer. #2. Other sockets are likely for extension landline phones. 23/03/17 - 01:22 #2. Telephone Extension Socket Wires Phone Wiring Colour Code Diagram. 1 ACCEPTED SOLUTION. If your Virgin Media cable’s cut. Back a step. It will pull out from the socket. The plan is for it to be switched off at the end of 2025 and for all landline services to be offered digitally. #1 Hi All I’m new here. The main handset that you have would need to be plugged into the hub and any other handset could be plugged into an extension, you wouldn't need another adaptor to do this. 4 Kudos. For more information, select the type of broadband service you're planning to switch to on Virgin Media: Broadband Plans. Trouble shooter. Thank you. VeryMe Rewards. Unplug the phone and check another phone directly into the main socket ensuring this is a VM socket and not one with a BT or Sky logo. No Virgin media wall socket. replace BT master socket with slave socket . It is a master telephone socket which has two connectors: A and B. • Under Wireless Frequency 2. If the property has Virgin Media cabled up, it would only mean you need the Virgin. These 2 phones work fine pluged in via the one master connection that links to second via wireless. Hi all, I have been having a look around and not found a 100% clear answer to my question. Volt Broadband. 17/07/09 - 20:45 in Cable #1. All I am wanting to do is to make your short adaptor cable 8m long! Surely that us a simple concept. This is usually marked as Line 1. Vonage 2nd line. in QuickStart, set up and connections 55 minutes ago; No virgin media socket in house in QuickStart, set up and connections an hour ago; Wiring issue in QuickStart, set up and connections yesterday; No Virgin Media wall socket in my apartment in QuickStart, set up and connections yesterdayI don't have a virgin media wall socket and this is stressing me out. You would need to plug the main handset into the hub for the services to work, and may benefit from a relocation of the hub, or possibly an engineer visit to run a cable from the hub to the main handset. CryptoStep 2: Order your TalkTalk Broadband service. Step 2: Order your Sky Broadband service. **UPDATE** The engineer has now attended and ran the phone cable externally from the back of the master socket into my room and installed a phone socket which I have plugged a phone extension cable into (431A extension cable type) then into the vm adaptor and then into the cable modem (port 1), and all is working fine. But I have no Virgin Media Wall socket in my house. A Master Socket represents the first / main point inside your home or office for connecting to Openreach’s outside copper cable, which makes it the best socket for connecting with your broadband router. Reply. I assume that on moving to. Virgin Fibre Areas only. To interfere with the master sock is an offence and frowned up on by all and your provider. The modular isolator shown is exactly what VM currently install. The NTL/Virgin master socket will look like a BT one, just it will have NTL or Virgin Media on the front. The trueCall standalone device. Purchased a new BT cordless phone and extentioin. 8 March 2011 at 8:29AM. No knowing the layout of you home doing this might be less obvious than the thick VM cable. If there is extension wiring attached. We would like to show you a description here but the site won’t allow us. on 17-02-2023 12:46. Please can someone explain which cable needs to connect into a new phone connector to plug into the adaptor virgin supplied? My telephone line has just been switched over to the new VoIP system plugging into my router. BT Drop Wire > Junction box >Master Socket.